Using a human-centred design approach to address the needs of infants and their caregivers

Photo by Rene Böhmer on Unsplash

Just over two years ago, I was a first-time parent returning from a walk with my five-month-old son. I had tried to go to a beauty supply store ten minutes away from our home in midtown Toronto, to buy myself a new nail polish as a pick-me-up after what were some of the most unglamorous months of my life. What should have been a simple task, an easy way for me to get out of the house and interact with adult humans, ended up in a lot of disappointment.

Most of the walk there was uneventful, but as we neared…


Using numbers fearlessly in your Human Centred Design work

Photo by Roman Mager on Unsplash

Introduction

In 2008 I was a Master’s student in the department of Economics at McMaster University. Shortly after graduating I began working as a civil servant in capital planning and policy, and I held this position for nearly four years. For nearly ten years, I worked with numbers — preparing spreadsheets, performing econometric analysis, creating data sets. And yet, in all that time, I only had one person ask, specifically, “But why do we care?”

It was a professor who otherwise did not seem particularly fond of the human species as a…


I’m a mom with a toddler and I just completed a bootcamp-style course in UX Design. Here’s what worked for me.

Photo by Standsome Worklifestyle on Unsplash

Yesterday was my final day of an intensive 12-week program in UX Design with BrainStation. I am a 35-year-old mother of a very active and curious two-and-a-half year old.

Throughout the course, my classmates and friends asked me many times how I managed to “do it all”, and the short answer is: I didn’t! But I did complete the course and I had a great time doing it. So if you’re a parent considering a similar type of program, I’m here to tell you that it IS possible if you set yourself up well for it. …


Using a human centred design approach to address the needs of infants and their caregivers

Just over two years ago, I was a first-time parent returning from a walk with my five-month-old son. It had not gone well. It wasn’t because of anything that my son had done — it’s just that leaving the house with a baby is challenging.

In this case, we had attempted to go to a local shop in midtown Toronto. But when we arrived, the shop had a short step leading up to a manual door, and getting the stroller through that door was very difficult. …

Jehan Teja

I'm a data-informed UX Designer with a focus on research and a passion for helping people. Making connections is what I do best.

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